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Cancellation Policy

STYLZBYSHALYN — Salon Policies 🔻Rebrand & Pricing Update🔻 As of November 2026, the STYLZBYSHALYN rebrand will officially be in full effect! With this rebrand, you can expect updates to the service menu, changes to select services, and pricing increases on select services. Please note: If you book an appointment before November 2026 for an appointment taking place in November 2026 or later, the starting prices displayed online may not yet reflect the updated pricing. You will be informed of the updated pricing applicable to your appointment. By keeping your appointment, you acknowledge and agree to the updated pricing once communicated. Appointment & Cancellation Policies Please take a moment to carefully review the following policies before booking your appointment. These policies are in place to protect both your appointment time and the quality of service provided to every client. Deposits •All deposits are non-refundable. •Deposits are applied toward your total service balance. •Deposits cannot be transferred or refunded due to cancellation, rescheduling, or failure to attend an appointment. Cancellations & Rescheduling STYLZBYSHALYN requires a minimum of 48 hours' notice for all cancellations and rescheduling requests. •Cancellations or rescheduling requests made less than 48 hours before your scheduled appointment are subject to a fee of 50% of all scheduled services. •If you are unable to attend your appointment, please cancel or reschedule through the online booking system or contact STYLZBYSHALYN at 307-462-3169. •The applicable cancellation fee may be charged to the card on file. No Call / No Show A No Call / No Show occurs when you fail to attend your scheduled appointment without providing proper notice. This is also if you are too late for your appointment to where I am not able to provide the scheduled service(s). •No Call / No Show appointments will be charged 100% of the scheduled service(s). •The full balance may be charged to the card on file. •Following a No Call / No Show, STYLZBYSHALYN reserves the right to discontinue accepting future appointments from the client. Card on File A valid payment card must remain on file at all times. Your card on file may be charged in accordance with the cancellation, rescheduling, No Call / No Show, and payment policies outlined above. Any outstanding payment issue may result in future booking restrictions. Service & Hair Integrity Policy Every client's hair is unique. Results may vary depending on your: •Hair history •Current hair condition •Hair texture and characteristics •Previous chemical or color services •Overall hair health/health •At-home maintenance and product use STYLZBYSHALYN is committed to maintaining the health and integrity of your hair. I reserve the right to refuse, modify, adjust, or discontinue a service if I determine that proceeding could compromise the health, safety, or integrity of your hair. In some cases, achieving your desired result may require multiple appointments or an alternative service plan. Your stylist will discuss appropriate options with you to prioritize the health of your hair. Services & Sales Are Final All services and sales are final. Please communicate any questions or concerns about your desired service with your stylist before the service begins so that expectations, goals, and the appropriate service plan can be discussed. Client Agreement By booking an appointment with STYLZBYSHALYN, you confirm that you have read, understood, and agreed to the salon policies outlined above. These policies are designed to help STYLZBYSHALYN provide a safe, professional, personalized, and respectful experience for every client while protecting the time and care dedicated to each appointment. Thank you for choosing STYLZBYSHALYN, for your understanding, and for respecting these policies.